A broken integration that fails silently is worse than no integration at all.
Bad integrations corrupt order data, desync inventory, and expose your operations team to manual reconciliation at the worst possible time — peak trading. We build integrations that fail loudly, recover gracefully, and stay documented.
60s
ERP sync latency (80k SKUs)
0
Silent data corruption incidents
12
Concurrent markets on one integration layer
Six integration categories. One engineering standard.
Every integration we build has the same requirements: error handling, retry logic, data validation at the boundary, monitoring, and documentation. The systems change. The standard doesn't.
ERP sync (Dynamics, SAP, Business Central)
Bidirectional order, inventory, and customer data sync — with error handling, retry logic, and data validation at every boundary.
PIM & product data
Akeneo, inRiver, Plytix — product data, variants, metafields, and media synced to Shopify at catalogue scale, with schema mapping and change detection.
WMS & fulfilment
Real-time inventory, pick/pack/ship workflows, carrier tracking, and fulfilment routing from your warehouse to Shopify — and back.
CRM & marketing automation
Klaviyo, HubSpot, Salesforce — customer data sync, segmentation triggers, and lifecycle automation built on clean, validated data.
Payment & finance
Stripe, Adyen, custom processors — custom payment flows, reconciliation logic, and financial reporting connectors with audit trails.
Custom API development
Bespoke REST or GraphQL APIs when your integration partner has no pre-built connector — designed with the same engineering standards as our integration layer.
Integrations that fail loudly — not silently.
Bad integrations are one of the most common sources of operational pain in ecommerce. They work for months, then silently fail during peak trading — and no one notices until orders are wrong. We build with error handling, retry logic, monitoring, and clear data contracts. So when something goes wrong, you know about it in seconds, not days.
- Error handling and retry logic built in
- Data validation at every system boundary
- Monitoring and alerting as standard
- Documented data contracts for every endpoint
Right fit if…
Use this to quickly gauge whether this is the right engagement for your situation.
- Running Shopify alongside ERP, WMS, PIM, or CRM and needing them synchronised
- Managing integrations today with custom scripts that break without warning
- Adding a new system to your commerce stack and needing a clean connection
- Planning a platform migration and needing your integration layer remapped
Not sure if this is the right fit? Let's talk it through.
What clients say.
“We'd worked with two agencies before Vela. Neither of them actually understood our business. Radwan did — within the first call. The platform he built us is still the best thing we've done for our online revenue.”
Thomas K.
Head of eCommerce · Danish apparel brand
“Straightforward, technically excellent, and he tells you what he actually thinks. We asked for a migration, he spotted three things we hadn't noticed that would have cost us later. That kind of honesty is rare.”
Maria S.
Founder · DTC homeware brand
“Our previous platform was a mess of custom workarounds. Radwan rebuilt the whole thing cleanly and on budget. The site is faster, the team can actually manage it, and conversions are up.”
Frederik L.
COO · Nordic B2B retailer
Questions we always get.
It starts with a free 30-minute discovery call — no sales pitch, just an honest conversation about your situation and what you're trying to achieve. From there we scope the work, agree on a fixed price, and start. No surprises.
Fixed scope, fixed price for project work. We don't do open-ended T&M retainers — if the scope changes, we discuss it and agree a new price. Ongoing support and maintenance plans are monthly flat-rate.
You communicate directly with the person doing the work — not an account manager. We use a shared Slack channel, weekly async updates, and milestone check-ins. You'll always know exactly where things stand.
We assemble a small team of senior specialists specific to your needs — typically 2-4 people. Everyone on your project has deep experience in their domain. No juniors learning on your budget.
Yes. We offer flexible support plans from ad-hoc hours to dedicated monthly retainers. Most clients stay with us after launch for ongoing iteration, optimisation, and platform management.
Absolutely. We're comfortable in hybrid setups — working alongside your designers, marketers, or developers. We can integrate into your existing tools and workflow.
Let's map your system dependencies before they become incidents.
We start with an integration architecture review — every data flow, every sync point, every single-point-of-failure. Then we build a layer that holds under peak load.